International Shipping
Important Notice: The buyer is responsible for paying VAT and customs fees upon receiving the order in their country.
Made-to-Order Process
We operate as a made-to-order business, meaning we start crafting your items after you place your order. Typically, your order will be ready within 5-20 business days. However, depending on our workload.
Delivery Timeline
Your order will arrive within 1-4 weeks. Please note that package insurance is not included, and we cannot guarantee an exact delivery date.
Additional Information
Delivery times may vary based on the order value and your country’s customs regulations.
Refund Policy for FSman
Since all our products are custom-made to order, we accept returns within 14 days of the purchase date only if the item is defective or of poor quality. Returns for other reasons, such as a change of mind or incorrect size selection, are not accepted.
How to Return a Defective Item:
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Contact us at fetishshopua@gmail.com within 14 days of the purchase date to report the quality issue.
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Provide details and, if possible, photos of the defect.
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Follow the return instructions we will provide.
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Ship the item back in its original condition and packaging.
Important Notes:
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Custom-made items are only eligible for return if they have manufacturing defects or quality issues.
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Returns for other reasons (e.g., size selection error or change of mind) are not accepted.
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The buyer is responsible for return shipping costs unless the defect is due to a manufacturing error.
Non-Returnable Items:
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Underwear, cock/balls rings and, harnesses with cock attachments and tighteners are considered underwear and cannot be returned for hygiene reasons.
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Items purchased on sale or with discounts are not eligible for return or exchange.
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Used, deformed, or items that have lost their original appearance are not eligible for return.
Return Periods:
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For Ukraine: 14 days from the purchase date.
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For other countries: 14 days from the purchase date (shipping time not included).
We value your trust and strive to ensure the highest quality in our custom-made products. If you have any questions or concerns, please reach out to us at fetishshopua@gmail.com.